Privacy Policy – Viso Communications Ltd.
Effective Date
24 June 2025
Who We Are
Viso Communications Ltd. is a UK-based language and interpretation agency operating internationally.
Registered Address (as per Companies House): 13-15 Southernhay West, Exeter, EX1 1PL
Contact Details
Email: [email protected]
Phone (UK): +44 7444 415 478
Phone (ES): +34 616 015 017
What Personal Data We Collect
– Full name
– Email address
– Phone number
– Postal address
How Your Data is Collected
– Through our website’s contact form
– Via cookies and similar tracking technologies
Cookies UsagePrivacy Policy – Viso Communications Ltd.
We use cookies for:
– Essential website functionality
– Analytics (e.g., Google Analytics)
– Marketing or performance purposes
You can manage or disable cookies via your browser settings.
Why We Collect Your Data
– To respond to enquiries and provide quotes
– To communicate regarding our services
– To send you marketing (with consent)
– To analyse website performance
Legal Basis for Processing
– Consent – for marketing communications and non-essential cookies
– Legitimate interest – for handling enquiries and improving services
Data Sharing
We do not sell or rent your personal data. We may share your data with our CRM provider, solely for
business operations. All third parties comply with UK GDPR.
We do not transfer personal data outside the UK or EU.
Data Retention
In accordance with UK GDPR (storage limitation principle), we will retain your personal data only as long asPrivacy Policy – Viso Communications Ltd.
necessary for the purposes for which it was collected. This includes:
1. Retaining data while you are an active client or enquiry is ongoing.
2. Keeping records for a reasonable time thereafter – to respond to subject access requests, legal claims, or
as required by law (e.g., accounting or tax purposes).
3. Deletion or anonymisation of your data once it is no longer needed for any legitimate purpose.
We commit to reviewing retained data regularly and deleting or anonymising it as soon as feasible.
Your Rights
Under UK GDPR, you have the right to:
– Access your personal data
– Correct any errors
– Request deletion or restriction of processing
– Withdraw consent at any time (where applicable)
To exercise your rights, contact us at: [email protected].
Data Security
We implement appropriate technical and organisational measures, including:
– SSL encryption
– Secure, reputable server hosting
– Access controls and internal data-handling procedures
Children’s Privacy
Our services are intended for individuals aged 16 and over. We do not knowingly collect data from minors.Privacy Policy – Viso Communications Ltd.
Updates to This Policy
We may update this policy as needed. The current version will always be accessible here with an updated
Effective Date.
Contact Us
Viso Communications Ltd.
Email: [email protected]
Phone: +44 7444 415 478 / +34 616 015 017
Registered Address: 13-15 Southernhay West, Exeter, EX1 1PL